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Your account number is a 9-digit number starting with an “N”.

Your access is assigned by the Bursar’s Office. An invitation is sent to the primary contact email address on file for the account.  If you did not receive the email or need to add/update your contact information contact the department where the goods or services were received, or you can update .

Once you have received the invitation and logged on with the link provided, you will be prompted to reset your password.  From that point forward, you will be able to log on following the steps below.

• Go to the online  
• Select Non-student/ARO Accounts
• Enter your User name and Password

All payments should be made to the Bursar’s Office. You can pay online at the . 

You can also pay by check, mail to (be sure to include your account number):

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Bursar’s Office – ARO Billing

PO Box 5190

Kent, Ohio 44242

You are issued a receipt when you make a payment online.  All payment receipts can be accessed from your account online at the .  

Non-Student/ARO e-Bills are issued the 5^th Business day of the month (beginning July 8) and are due 21 days (3 weeks) after e-Bill. 

Contact the department where the goods or services were received. Or you can update .

As an institution of the State of Ohio, we are required to submit past due accounts to the Ohio Attorney General (OAG) for collections.  If your account has been turned over to the OAG, you can contact them at their website or by calling (888) 665-5440.